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Technical Support Analyst Job
Date: Nov 20, 2009
Location: Lynchburg, VA, 24506, USA
Job Title:
Technical Support Analyst
Req #:
5071BR
Job Description:
Ensure that Data Warehousing business and user requirements are translated into systems designs, project plans, and deliverables that can be effectively and efficiently implemented and maintained. Oversee and participate in the technical development and deployment of associated applications and systems.
Job Duties:
Based on user input and business drivers, develop data and functional requirements, systems design specifications, and project plans. Establish and maintain systems documentation. Oversee and participate in the technical development and deployment of new or enhanced functionality systems, applications, modules, and interfaces.Develop and/or execute unit/integration level test plans. Maintain and communicate project
Status information. Respond to on-site and on-call production support issues as needed.
Qualifications
Bachelors Degree in computer information systems, computer science, or an engineering discipline required. 5 to 10 years IT experience in roles of increasing responsibility. 3 years minimum experience in the implementation and administration of WMS (warehouse management systems) software packages. 1 years minimum experience with Click Commerce's MOVE application. Preferred 1 year minimum experience with Click Commerce's WebShip application. Preferred experience in full life cycle of software development: requirements analysis, design, development, testing, and implementation. Solid business analysis experience including requirements gathering, translating requirements into functional specifications required. Experience with database structure and design in Oracle; technology architectures including, networks, communications and operating systems. ERP knowledge with emphasis on PeopleSoft a plus. Strong testing and critical thinking skills. Strong Oracle skills. Specialized training in Commerce MOVE application, Crystal Reports, Knowledge of Oracle database versions, and PL/SQL skills required, Visual Basic, VB.NET, ASP and/or ASP.net programming.
Work Location VA - Lynchburg Relocation Available Yes Status Full-Time
Technical Support Analyst
Req #:
5071BR
Job Description:
Ensure that Data Warehousing business and user requirements are translated into systems designs, project plans, and deliverables that can be effectively and efficiently implemented and maintained. Oversee and participate in the technical development and deployment of associated applications and systems.
Job Duties:
Based on user input and business drivers, develop data and functional requirements, systems design specifications, and project plans. Establish and maintain systems documentation. Oversee and participate in the technical development and deployment of new or enhanced functionality systems, applications, modules, and interfaces.Develop and/or execute unit/integration level test plans. Maintain and communicate project
Status information. Respond to on-site and on-call production support issues as needed.
Qualifications
Bachelors Degree in computer information systems, computer science, or an engineering discipline required. 5 to 10 years IT experience in roles of increasing responsibility. 3 years minimum experience in the implementation and administration of WMS (warehouse management systems) software packages. 1 years minimum experience with Click Commerce's MOVE application. Preferred 1 year minimum experience with Click Commerce's WebShip application. Preferred experience in full life cycle of software development: requirements analysis, design, development, testing, and implementation. Solid business analysis experience including requirements gathering, translating requirements into functional specifications required. Experience with database structure and design in Oracle; technology architectures including, networks, communications and operating systems. ERP knowledge with emphasis on PeopleSoft a plus. Strong testing and critical thinking skills. Strong Oracle skills. Specialized training in Commerce MOVE application, Crystal Reports, Knowledge of Oracle database versions, and PL/SQL skills required, Visual Basic, VB.NET, ASP and/or ASP.net programming.
Work Location VA - Lynchburg Relocation Available Yes Status Full-Time
Nearest Major Market: Lynchburg
Nearest Secondary Market: Virginia
Job Segments: Help Desk, Technical Support, Technology
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